Privacy Policy

This Privacy Policy explains how Austin Second Chance Apartments ("we", "us", "our") collects, uses, and protects information you share when you use our website or contact us about apartment locating services in the Greater Austin metro.

Information We Collect

When you contact us through the website, by phone, by text, or by email, we collect:

• Your name, phone number, and email address.
• Details you choose to share about your rental situation, including credit, lease history, evictions, background, income, budget, and move-in timing.
• Information needed to match you with properties and submit applications on your behalf.

How We Use Your Information

We use the information you share to:

• Match you with Greater Austin properties likely to approve your application.
• Communicate with you about tours, applications, and lease decisions.
• Submit applications on your behalf when you authorize us to.
• Respond to questions and follow up after placement.

How We Share Your Information

We share your information only as needed to do the work you asked us to do — primarily with property management companies you authorize us to apply to on your behalf. We do not sell your information.

Cookies and Site Analytics

This website may use cookies and analytics tools to understand which pages renters find useful so we can improve them. You can disable cookies in your browser settings.

Fair Housing Compliance

We operate under the Fair Housing Act and Texas Real Estate Commission rules. We do not refuse service based on protected class, and we handle background-sensitive searches discreetly.

Your Choices

You can ask us at any time to stop contacting you, remove your records, or correct information we have on file. Email info@austinapartmentlocators.com or call (512) 320-4599.

Data Security

We take reasonable steps to protect the information you share, including limiting access to staff who need it to do their work. No system is perfectly secure, so do not share information you would not want disclosed.

Children

Our services are intended for adults seeking rental housing. We do not knowingly collect information from minors.

Changes

We may update this policy as our practices evolve. The "Last updated" date above will reflect the most recent revision.

Contact

For questions about this policy, contact:

Austin Second Chance Apartments
7102 Meadowood Drive
Austin, TX 78723
Phone: (512) 320-4599
Email: info@austinapartmentlocators.com